The FreedomFi Gateway is a multi-protocol miner for the Helium network. It comes with the ability to mine HNT for providing LoRa coverage, and is also expandable with plug-and-play support for Powered by FreedomFi certified Helium 5G CBRS Small Cells to mine MOBILE for providing cellular coverage and data for the Helium 5G network.
We know you are excited, but please follow the setup steps carefully. Report any problems to our support team.
It is highly recommended that you open this guide on a computer or tablet, or print this guide out instead of following it on the smart phone that you will use to run the app and onboard the gateway.
It is highly recommended that you open this guide on a computer or tablet, or print this guide out instead of following it on the smart phone that you will use to run the app and onboard the gateway.
Download & Install the Helium App & create your account.
Download & Install the FreedomFi App & link it with your Helium account
Attach the included LoRa antenna to the FreedomFi Gateway.
Make sure FreedomFi Gateway is powered off when connecting the antenna. Connecting or disconnecting the antenna to a powered device can cause permanent damage.
Plug an ethernet cable (CAT6 or CAT7 is recommended) from your internet router to the port labeled WAN on the FreedomFi Gateway. It needs to be able to get access to the internet and DHCP from your internet router to work.
Please ensure the ethernet cable actually provides an IP address via DHCP and gets to the Internet. A good test, take a laptop, plug in the same cable (make sure wifi is off) and test if you can Google your favorite meme.
Next plug in the power supply into your wall outlet and the FreedomFi Gateway to power it on. A small red light will appear when it’s powered on.
DO NOT press the pairing button before the app tells you to. When you plug in power, the Gateway will automatically start booting without pushing the pairing button.
NOTE: The Pairing button light is always red… so red is good, it means the gateway is on!
In order to keep the FreedomFi Gateway quiet and remove the need for a fan for cooling, the aluminum case is designed to function as a heat sink, dissipating heat through the ribs on the top and sides. It is normal for the case to feel warm to the touch while the gateway is on.
Confirm the Helium App Wallet ID and click the Next button to continue
Once “Press the Pairing Button” appears on your phone as shown, quickly press and release the pairing button and then click “Next.”
Wait until your Gateway is paired with your Helium Wallet and the “Authentication Successful” message is displayed.
Now that you are successfully authenticated we will need to link your gateway, simply click on the “Link Gateway” button, confirm your Hotspot info and click next.
Now we need to set up your hotspots location, you will need to provide the app with location services permissions, to do this simply click on “Ask for Permissions”.
This will allow you to utilize the Mobile Hotspot Cloud Dashboard and access your FreedomFi Gateway dashboard remotely from anywhere.
Head to https://hotspots.hellohelium.com/ and you will be provided with a QR code that you can scan directly from your phone to log into the Mobile Hotspot Cloud Dashboard from your wallet.
FreedomFI Local Console WebUI: http://freedomfi-gateway.local/
*Please bookmark this page for diagnostics, as it also displays stats and important information about the device.
“This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.”
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Cet émetteur doit être installé pour fournir une distance de séparation d’au moins 20 cm de toute personne.
