Mobile Device Connection Guide

Connect Mobile Device to Radio Setup Guide 

Prerequisites:

iOS Android
iPhone SE (2nd Gen)
Pixel 4/4XL
iPhone 11/pro
Pixel 5
iPhone 12/pro/mini
Pixel 5A
iPhone 13/pro/mini
Samsung Galaxy S21
iPad Pro/Air 2022 with Cellular
There are many other CBRS compatible devices that should work but have not been verified. You can find a list of them here. When reaching out to support for help, please keep in mind we can only help resolve issues with the confirmed devices above.

Limitations:

Choose instruction type:

Step 1 – Insert the SIM card

Use a paperclip or SIM removal tool and install the FreedomFi SIM card. Restart the device.

Step 2 – Toggle Airplane Mode
Settings  
Turn on Airplane mode
Turn off Airplane mode
Step 3 – Check signal indicator
Check the signal indicator on the top left
Step 4 – Test data and confirm the connection

Turn off wifi to ensure you are using the small cell signal and run a speed test on the device. The connection process is now complete.

Troubleshooting
If your device is not attaching to the Radio, try the following:

Set APN Configuration:

Settings    Cellular  
Cellular Data Network  
Cellular Data  
APN   Internet  
LTE Setup   APN    Internet

Check for the network manually

Settings  Cellular  Network Selection
Turn off auto
Verify you can see 315010

Stuck? 

Step 1 – Insert the SIM card

Use a paperclip or SIM removal tool and install the FreedomFi SIM card. Restart the device.

Step 2 – Toggle Airplane Mode
Settings    Network & internet  
Turn on Airplane mode
Turn off Airplane mode
Step 3 – Check signal indicator

Check the signal indicator on the top right

Step 4 – Test data and confirm the connection
Turn off wifi to ensure you are using the small cell signal and run a speed test on the device. The connection process is now complete.
Troubleshooting
If your device is not attaching to the Radio, try the following:

Set APN Configuration:

Settings    Network & internet  
Mobile Network   Advanced  
Access Point Names   
3 Dots    New APN
Name: internet
APN: internet
APN Protocol: IPv4/IPv6 option is not supported
3 Dots    Save

Check for the network manually

Settings    Network & internet  
Mobile Network    Advanced  
Automatically Select Network  
Verify you can see FreedomFi

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